May 7th, 2010

Why Indian Cafe Market Needs Customer Engagement

The café market in India has grown leaps and bounds in past 5 years. There has been a surge in the local as well as global players. The new outlets have been opening up across the country like mushrooms. The café revolution has now ensured there is a huge competition in the space with big [...]

November 20th, 2009

Is Your Hierarchy Tuned to Control The Attrition?

One of the key issues which are currently faced by the organizations across the world is retaining talent and the problem is far more acute in the services sector which is primarily labor people intensive in nature. The attrition figures have not only bothered HR departments for long but I have seen people having nightmares [...]

April 14th, 2009

Organizational IT in Downturn

Considering the current economic scenario & downturn, the first and foremost thing about the organization strategy which needs to be observed is, the primary impact of the downturn has resulted into a credit crunch situation. This essentially means that the cost of capital for an organization has gone higher and it also means that the [...]

April 14th, 2009

Learning Culture

Learning Organization & Culture has been one of the most clichéd and misused terms. It is one of the terms which actually got highlighted and most of the organizations started including it in their sales pitch before actually implementing it. With my experience commonly the organizations have assumed the best way of implementing learning culture [...]

March 24th, 2009

Management By Walking

I believe that “Management by Walking Around” is more of a concept or philosophy than a management style. The major point of contention between the two sides on disagreement is majorly because of the way the people might have tried to practice it. As per my interpretations of the philosophy the core message is the [...]